Terms of Service

By accessing or using the ZEPLABS website, creating an account, or purchasing products from ZEPLABS, you agree to these Terms of Service and our Research Use Policy. If you do not agree, you should not access restricted portions of the website or purchase research materials.

You must be at least 21 years of age to access restricted portions of this website or purchase research materials. By proceeding, you represent that you meet this requirement.

Products identified as research materials are offered exclusively for legitimate laboratory, analytical, and research purposes. They are not intended for human or veterinary use, consumption, administration, diagnosis, treatment, prevention, or cure of any disease or medical condition.

Nothing provided by ZEPLABS should be interpreted as medical advice, dosing guidance, treatment recommendations, or instructions for human or veterinary administration.

By purchasing research materials, you represent that you have the knowledge, facilities, procedures, and authority appropriate for their lawful handling and intended research application.

You are responsible for determining whether the purchase, possession, storage, handling, transportation, and use of any product is lawful in your jurisdiction and appropriate for your intended application.

ZEPLABS may require account registration and approval before allowing access to certain products, pricing, purchasing functionality, or other restricted areas.

Submission of an account registration does not guarantee approval. ZEPLABS reserves the right to approve, deny, suspend, or terminate accounts where reasonably necessary to protect the business, comply with applicable requirements, or enforce these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

We make reasonable efforts to provide accurate product descriptions, specifications, images, analytical information, and other content. Product images may be illustrative, and packaging or appearance may change.

Certificates of analysis and analytical information, where provided, relate to the identified material or batch and should be interpreted within the scope of the testing performed.

ZEPLABS reserves the right to accept, decline, limit, or cancel an order where reasonably necessary, including because of product availability, suspected misuse, inaccurate information, payment issues, legal or regulatory concerns, or violations of these Terms.

If payment has already been collected for an order that ZEPLABS cancels before fulfillment, the applicable amount will be refunded.

Customers are responsible for providing accurate shipping information. Shipping estimates are not guarantees, and carrier delays or other circumstances outside our reasonable control may affect delivery.

Returns, replacements, refunds, damaged shipments, missing items, and other order issues are handled according to the applicable ZEPLABS return and refund policies in effect at the time of purchase.

You may not use ZEPLABS products or services for unlawful purposes, misrepresent your intended use of research materials, attempt to circumvent account or access restrictions, or use the website in a manner that interferes with its operation or security.

The ZEPLABS name, branding, graphics, website design, product photography, written content, and other proprietary materials may not be reproduced, distributed, or commercially exploited without authorization except as permitted by applicable law.

To the extent permitted by applicable law, products and website information are provided subject to the descriptions and conditions stated on this website. ZEPLABS does not warrant that the website will always be uninterrupted or error-free.

To the maximum extent permitted by applicable law, ZEPLABS will not be liable for indirect, incidental, special, or consequential damages arising from misuse of products, unauthorized applications, or use of the website.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

ZEPLABS may update these Terms periodically. Updated Terms will be posted on this website with a revised effective date. Continued use after an update constitutes acceptance to the extent permitted by applicable law.

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Questions regarding these Terms may be directed to ZEPLABS through the contact information provided on this website.